KennelStart Store
The following items are all available for purchase and immediate download.
 Operations Manual |
Over 200 pages of the nitty gritty information on the day-to-day procedures for running a dog day care and boarding kennel. Includes extensive information on all aspects of operations management, from client interactions, dog care and handling, emergency procedures, marketing, public relations, financial management, hiring, firing, and other human relations issues. This manual will save you thousands of dollars in costly mistakes! Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Operations Manual to guide you through every aspect of running your pet business. Digital download in Microsoft Word format. |
 Employee Manual |
Forty-plus pages of instructions and rules for employees, covering sexual harassment, rules and regulations, payroll and vacation policies, dress code, customer interactions, and facility rules regarding dog handling and conduct. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have professional, well-researched Employee Manuals to hand out to all of your staff! Digital download in Microsoft Word format. |
 Big Book of Forms |
All the forms used in a dog day care or pet boarding facility, including grooming. Includes over 150 forms and documents that you can easily edit to suit your needs. Topics cover all aspects of running a profitable business, and include human resources, customer letters, forms for pets, training forms, report cards, release of liability, sample advertisements and marketing letters, and financial modeling. All files in Microsoft Word and Excel so you can edit them for your business. |
 Pet Care Manual |
If you buy only one manual, this is it. Get down to basics with the backbone manual for any kennel or dog day care. Topics include basic kennelwork, cleaning and sanitation, group play, troubleshooting, monitoring dogs for behavior problems, feeding, medication, check-ins and check-outs, emergencies and troubleshooting. Includes essential information for you and your staff on all aspects of pet care in a day care or kennel environment. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Pet Care Manual to guide you and your staff through every critical aspect of Pet Care in the day-to-day operation of your kennel, dog day care or other pet business. Digital download in Microsoft Word format. |
 Emergency Manual |
Do you have an emergency plan in place? Do your employees know what to do in case of an emergency? The Emergency Manual covers facility security, employee injury, dog escape, natural disasters, fire, evacuation plans, loss of power, and property damage. Essential for the well-being of your business and the pets in your care. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Emergency Manual to guide you and your staff through correct procedures in case of emergencies. Digital download in Microsoft Word format. |
 Front Desk Manual |
Train your front staff right. This manual explains, step-by-step, how to run the face of your business: your front desk staff. Topics include scheduling, tour protocols, policies, check-ins and check-outs, cash management, working with kennel software programs, opening and closing duties, up-selling, and troubleshooting. BONUS! Now the Front Desk Manual comes with a Communications Manual for all your employees. Set the standards for telephone, voicemail, and printed communications both internally and externally. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Front Desk Manual to guide you and your employees through every aspect of maximizing the efficacy of your front desk staff. Digital download in Microsoft Word format. |
 Basic Certification Manual |
A must-have for teaching your employees the basics of your kennel, dog day care, or other pet-related business. Includes instruction and information on policies, facility standards and maintenance, safety and sanitation, zoonotics, aggressive animals, common pet illnesses, basic protocols, and customer service. The manual also features a Basic Certification Quiz to test your employees after they have completed the Basic Certification. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Basic Certification Manual to get your employees up to speed on the critical aspects of your pet business. Digital download in Microsoft Word format. |
 Dog Training Manual |
Run an effective and profitable training program as part of your boarding kennel or as a training-only kennel. Includes information on private lessons, group classes, selling your services, daily sessions, follow-ups lessons, client interactions, and troubleshooting. A must for any training kennel, with a special focus on client satisfaction. Customize to suit your business! Simply enter the name of your own business on the title page, click print, and you have a professional, well-researched Dog Training Manual to guide you and your staff through every important aspect of dog training. Digital download in Microsoft Word format. |
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Employee 90-Day Review Form |
An easy-to-use form for assessing employee performance, specific to the kennel, dog day care and pet boarding industry. Digital download in Microsoft Word format. |
Starting a pet business? If you are starting a kennel, starting a dog day care, or any other type of pet care business, our years of expertise can save you time and money.